COMPLIANCE
Compliant by design.
Since
August 2, 2026
every customer-facing AI in the EU must disclose itself. Ours already do.
EU AI Act, Article 50
Every Xenex agent identifies itself as AI at the start of every conversation, on every channel. The disclosure is built into the system itself, so it never depends on anyone remembering to switch it on.
GDPR by default
Every deployment runs on EU-region infrastructure and comes with a signed data processing agreement, including a named list of subprocessors. Your lawyer or your gestor can see exactly where the data lives and who touches it.
What we keep
Our agents do not record audio and do not retain transcripts once the conversation ends. We keep the operational data your business needs, and nothing else.
Spanish telecom rules
The rules that govern commercial communications in Spain are part of the design from day one, not a patch applied after launch.
The compliance pack
Every deployment ships with its compliance pack: the signed data processing agreement, the subprocessor list, and the disclosure configuration for each channel. It exists so that your review takes days instead of months.
Bring your DPO or your gestor to the call. We enjoy those conversations.
Or write to us at [email protected].